• Your event is booked when we receive the deposit payment, we do not hold any days before that.

• Full payment to be received maximum 10 days prior to the date.
• We charge an additional daily 10% of the total sum if your payment is done after the agreed date.

• The deposit is not refundable.

• Your order can be updated up to 7 days before the event if we are able to arrange.

• We charge extra for deliveries, prices depending on the postcode. We are based in West Midlands.

• We deliver our food in large containers, then display on stands for your buffet if you choose set up option.
• Set up option comes as a package : mini disposable cutlery, napkins, stand rental, a team member to set up the food.

• Our food is cooked in an environment where gluten is used.

• If you have booked a buffet set up, you will be charged delivery + pick up fees .

• We charge a fixed amount of £40 per damaged stands.

• From 70 guests, we recommend a buffet assistant to refill the food throughout the event. (£20 per hour)
• The team members will strictly deal with the food only and anything to do with the buffet, we do not serve drinks or alcohol.

• If you decide to cancel your order from 1 week prior to the event, only 50% of the amount will be refunded. Less than a week prior to the event, we won’t be able to refund any payment.

• The food is delivered at room temperature or cold (for prawns etc) and can be reheated if you have the facilities on site.